Frequently Asked Questions — NeuroLuxxe

New Patients

How do I become a new patient? Complete the New Patient Intake form at neuroluxxe.com/new-patient. We follow up within 24–48 hours.

Are you accepting new patients? Yes. We are actively accepting new patients across Texas, Louisiana, and Arkansas.

ADHD Evaluations

What does the ADHD evaluation process involve? A multi-session assessment covering symptom history, standardized rating scales, and a formal diagnostic report.

Ketamine Services

Who is a good candidate for ketamine consultation? Patients with treatment-resistant depression who haven't responded to at least two antidepressant trials.

Telehealth

What states do you serve via telehealth? Texas, Louisiana, and Arkansas.

Insurance & Payments

What insurance plans do you accept? Blue Cross Blue Shield PPO, Cigna PPO, Aetna PPO, United Behavioral Healthcare PPO, and Medicare.

Emergencies

What if I'm having a mental health crisis? Call 988 or 911 immediately. NeuroLuxxe is not a crisis or emergency service.

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